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Beautiful CNN Story about the Task Force for the Homeless

Check this out.  Wonderful piece about our remarkable Studio at the Peachtree Pine building.  If more people were exposed to all the great things that happen in our building,  we would have all the support we need.  Take a listen or read the story http://www.cnn.com/2011/LIVING/04/01/artists.found.at.homeless.shelter/index.html?iref=allsearch

Immense Gratitude

In the ultimate expression of patriotism, Japan and the world owes immense gratitude to the 50 courageous Japanese workers who are valiantly struggling to keep the lid on the four nuclear towers at Fukushima Dai-ichi nuclear plant.   Braving almost certain life-threatening radiation exposure and possible incineration at any moment, these workers literally have the fate of a nation in their hands.   It is hard to remember a time when so much was dependent on so few.  These men remind me of Jack Bauer from “24”, except the stakes are for real this time.  God bless them.

An Ode To Atlanta Sports Team Owners

Pity the poor sports team owners in Atlanta.  Something is clearly wrong because every major sports team here is for sale in one form or fashion, and labor unrest threatens next year’s football and basketball seasons and a move out of town threatens the Thrashers.  The happiest current Atlanta sports franchise owner in town may be the nameless corporation that owns the Braves solely for tax purposes or the lucky owner-to-be, David McDavid, who never got to be an owner but received a huge settlement instead and laughed all the way to the bank. 

Let’s look individually at each major ATL team and its ownership starting with Mr. Blank’s Falcons. A remarkably successful 2010 regular season ended with a sudden thud, but clearly, Mr. Blank, with his signature fourth quarter sideline appearance and smart free agency acquisitions, is content.  Well, maybe yes and maybe no.  Last year, according to reports, Mr. Blank sold about 10 percent of his ownership to a group of  Atlanta businessmen, most likely at an appreciated price to the $545 million he paid to buy the team from the Smith family back in 2002.  Rumors also circulated just weeks ago that popular rocker, Bon Jovi, was negotiating to buy down Mr. Blank’s stake even further. 

With his quiet diversification strategy in play, is it a surprise that Mr. Blank is trying to find a way to boost the value of his franchise, which, according to Forbes, was ranked 26th most valuable of the 32 NFL teams?   The fastest way to do that is to build a new stadium as it changes the revenue sharing agreement, providing, as the AJC points out, more lucrative luxury boxes, club and preferred seats, perhaps the opportunity to charge a seat licensing fee on top of the normal ticket cost, and opens up the possibility of landing a Super Bowl. 

When word came out last Tuesday (Feb.22nd) about “a mutual understanding” between the team and the Georgia World Congress Center Authority, I tweeted that this new open air stadium was a bad idea at this time, unless, of course, Mr. Blank were to fund the entire project.  With a price tag today slated at $700 million (who wants to bet that final costs will not exceed $1 billion?), the thought that the Falcons would fund the lion share of this project seems small.  It cost Mr. Blank far less to buy the entire team. Sunday’s AJC reports the Falcons are asking for the state or the Authority to issue bonds between $350 and $400 million, with the team planning to cover the rest.  Many questions clearly remain, starting with the $50 million spread and who pays for the inevitable cost overruns.  Meanwhile, the AJC reports that local economists nearly universally forecast that this new project brings no economic value to anyone besides the Falcons.  “Just adding zero to zero” is their headline.

We all appreciate Mr. Blank, his many important contributions to Atlanta and to improving the Falcons.  But this idea to use partial public funding to build an unnecessary new stadium, especially when the state is cutting back the HOPE scholarship and numerous other programs, is a mistake.  Yes, none of us are getting any younger and I am sure Mr. Blank wants to put the wheels in motion because of the long lead time.  But I think this move is more about him growing the value of his franchise, especially as he looks to further diversify his own holdings, and is not really in the best interest of the fans or the taxpayers.  I hope that he and the Falcons will consider less costly options or ones that do not require public funding.  

Meanwhile, across the Gulch, the hapless Atlanta Spirit group wishes it had Mr. Blank’s problems.  Let’s face it, this group’s ownership of the Hawks, Thrashers and Phillips Arena has been just a notch below other Time Warner-connected disasters including its purchase of AOL and the $850 million purchase in 2008 of Bebo, a European social networking company,  which was unceremoniously dumped to a new buyer in 2010 for $10 million (I kid you not).

As you hardcore Atlanta sports fans may remember, Time Warner found a legitimate buyer for this triumvirate of properties in 2003.  A Texas auto dealer named David McDavid was all set to purchase the assets for around $400 million when Time Warner suddenly halted the deal.  For some reason, it decided to sell the properties to a group lead by Turner Broadcasting veterans and two of their successful sons, Michael Gearon and Ted Turner’s son in law, Rutherford Seydel, for approximately $120 million less than Mr. McDavid offered (go figure). Furthermore, the Atlanta group (wealthy but not big time rich) resorted to scampering up and down the east coast to find enough money to complete the deal, bringing in leisure travel entrepreneur Steve Belkin from Boston and some DC- based investors. 

Since then, the whole thing has been a soap opera on such an epic scale that I don’t have a blog big enough to recount all of the events. So here is my “ESPN At The Half” recap: The spurred suitor McDavid is unhappy and sues Time Warner; The new ownership quickly becomes unhappy and sues each other; The Atlanta Spirit sues King and Spalding, Atlanta’s venerable law firm, who was also involved with suing various other parties; To make it even worse, the ownership saddles the franchise for the next six years by signing the largest contract in NBA history to a player who was at the heart of the initial internal squabbles;  Atlanta sports fans consider suing the Atlanta Spirit because they lied about their plans for the Thrashers; Time Warner, sued by McDavid, settles the suit agreeing to pay him $281 million, probably more than they received in selling the assets to the Atlanta Spirit in the first place.  The insanity of it all….

The off court craziness has not helped the teams’ performance. The Thrashers have made the playoffs once in their history, to be then quickly dispatched in four straight losses to the Rangers. Over the years, the Hawks have improved during the regular season but they barely register in the playoffs.  Phillips Arena I guess makes a little bit of money thanks to the nice sponsorship deal with Phillips and all the exorbitant fees they charge for a beer and a hot dog.   But, like everything else with this ownership, we Atlanta fans cannot pay another penny for a Budweiser or tolerate any more law suits, and we beg you, the Atlanta Spirit, to sell the teams now.  Maybe Mr. McDavid will buy it using house money. 

Finally, turning to Turner Field, the Braves are coming off a remarkable season, Bobby Cox’s finale, and if not for a few untimely errors and some bad luck, they could very well have won the pennant or perhaps even the whole enchilada.  Now with two 21-year old studs gracing the right side of the field and the front cover of Sports Illustrated, hopes springs eternal forgetting for a minute the Phillies starting pitching rotation or the World Series trophy sitting in San Fran.  At least we are not the Mets, having to borrow money to meet payroll last fall, or the Cards, losing their ace Adam Wainwright before the season even begins. 

The Braves ownership situation, however, is about to get more complicated.  Purchased from Time Warner in 2007 as part of a broader corporate relationship with large shareholder, Liberty Media, the Braves may soon face their own free agency.  Liberty Media today owns the Braves, but they really do not want to.  They promised back in 2007 that they would own the team for at least 4 ½ years, keep the payroll at a minimum of $80 million a year and generally agreed not be involved or interfere with the Braves professional management that came over from Turner and Time Warner.  Liberty Media, no shrinking violet, agreed to these terms for one specific reason: it allowed them not to pay taxes on the broader complicated transaction it entered into with Time Warner. 

Well, the clock is about to strike midnight and our Cinderella team will soon be looking to find its new prince (I think I just mangled a famous fairy tale’s plot).  Liberty Media reportedly ascribed $461 million to the Braves purchase.  That looks like a steal when compared to recent sales involving the Texas Rangers ($593 million) and the Chicago Cubs ($845 million).  With a strong playoff contending team, a relatively new ball park, a reasonable payroll and history of averaging more than 3 million in attendance each year, the Braves look attractive.  Let’s just hope that the Atlanta Spirit doesn’t get involved.

Locked In Concrete

Turning 50 opens up many new and exciting opportunities, including never-ending invitations to join AARP, receiving “the list” of qualified gastroenterologists for nocturnal colon exploration, and daily pill taking (baby aspirin, niacin, and fish oil in my case) that is sure to grow, not shrink in the years ahead.  Discounts at the movies are not far away.

Lately, my family and friends have advised me that I need to do something about my flexibility, the physical kind, not middle age stubbornness.   They are right and I vow once again to join the fight against a premature “Sanibel Stoop” (that is the slightly hunched over position of older people who spend too much time looking for shells).  So it’s back to Yoga, Hot Yoga, Pilates, stretch balls, and standing in the shower trying to touch or see my toes; all of these things, honestly, I’d rather just avoid, do my daily repetitive work out and “move” on.

So I need to find that red Yoga mat with my name on it.  For a brief shinning moment about five years ago, I stood in the last row at Atlanta Hot Yoga at Peachtree Battle (they could not call it Bikram Yoga as a dispute broke out on who owned the 26 positions) trying to get my breathing right while sweating profusely and trying not to fall over or have the instructor call me out to the whole class on how not to do a certain pose.  I was a good sport mainly because the views in Yoga class can be worth the pain and embarrassment, and I did actually feel better after surviving the 90 minute ordeal. 

But that unfortunately turned into a passing trend and then with my wife’s encouragement (the same wife that got me into Yoga), I tried Pilates.  OK, let’s just call it stretching with a focus on my core as Pilates sounds too petite and my rendition of it is not exactly what Joseph Pilates had in mind when he invented the whole thing.  Funny, I still have a credit for four more lessons that I promise to use as soon as I perfect rounding my spine, shrinking my stomach and generally just amping up my overall flexibility so when I go into this fancy Dunwoody studio with all the sculpted people, I retain some dignity.

Many moons ago we went to a Club Med in Florida where a daily stretch class was offered.  The instructor was a 75-year old man who could turn his body into a pretzel.  His advice for this dough boy was to simply hold the stretch.  “You must wait” he’d say.  I said I was only there for a week.  “You are locked in concrete” he’d say.  I bought his video.  At meals, which were similar to the frenetic pace of a cruise ship but on dry land, he would get on the tables an do some crazy contortion while we were trying to cram down another pancake.  An ice sculpture would have been preferable.

I don’t know what happened to our human centerpiece, but his words, “locked in concrete” have stuck with me.  So it’s back to the drawing board, and my quest for a Houdini-like escape from a stiff back and hardened hamstrings continues.

A President Comes To The Galloway School

With all the people dressed in suits walking on the Galloway campus on a spring-like morning in February, either the school had a radical makeover of its dress policy or something special was to happen.  The latter turned out to be the case with a former President of the United States set to be the fourth presenter in an incredibly impressive Galloway School Speaker Series, already having featured famed education reformer Michelle Rhee, living baseball legend Hank Aaron and our hometown media mogul Ted Turner.  Adding Jimmy Carter to the list raised the bar to incredible heights, forcing one to wonder where the Series goes from here: a sitting President perhaps, the Pope, or if we should be so lucky, the all present Justin Bieber.

With a cadre of at least 10 secret service agents and local support from the Atlanta police force, a safe and secure Galloway community united in the packed school gym full of students, parents, faculty and neighborhood guests to get a direct update from Mr. Carter on the work of the Carter Center.   Before taking the audience on an eye opening and gut checking tour of some horrific diseases facing people around the world, the audience was treated to a warm, touching and humorous introduction of Mr. Carter by his grandson, James Carter IV, a 1995 Galloway school graduate.  Noting that the school community was celebrating “fearlessness” this year, the young Mr. Carter recounted that he was exhibiting some of these qualities just being up there at the podium as in second grade he had given an oral report from underneath his desk. 

In his remarks, the President shared insights into a world totally unfamiliar to most of the audience.  Not mincing words, and providing at times extremely graphic descriptions of diseases’ impact, Mr. Carter talked of the Carter Center’s role in ridding entire villages and countries of Guinea Worm, Tracoma and Elephantiasis, three absolutely horrible conditions that with creativity, planning and resources can largely be eradicated.   Such steps include latrine building, the use of bed netting and access to known medicines, all on a massive scale: 1.5 million latrines have been built, 20 million bed nets have been provided and Merck and other drug companies have contributed millions of free pills, he said.  Mr. Carter also highlighted the complexity of getting resources to disease-impacted areas and the various ways he has used his influence to help government open access and open minds to curing these curable conditions.

Further, Mr. Carter shared thoughts about the conflict resolution work done through the Carter Center, leading to free elections in 34 countries, and in certain instances, helping to create brand new countries like in South Sudan.  He talked about his proudest accomplishments from serving in the White House, noting the strength and sustainability of the Camp David peace accords, even with the recent government shake up in Egypt.  He recounted his work in the tenuous Korean peninsula and pro-democracy changes he helped achieve in the Latin America.  He shared lessons that he learned from Admiral Rickover when he served in the Navy and told wonderful stories about his mother, Lillian, and growing up outside of Plains, GA, a community of 636 people and 11 churches. 

In closing, Mr. Carter spoke directly to Galloway students and all students everywhere to “make our nation a superpower”.  Not the superpower we normally think of “with a military that spends more than the next 20 countries combined”, but a superpower focused on “peace, justice, freedom, humility, service, forgiveness, compassion and love.”  He reminded us to not underestimate the qualities of people in impoverished lands as they are just like us in intellect and aspiration, and to work to insure that the “poorest people on earth have a rich life.”

With that, Mr. Carter was off to hear a song from early learning students, attend an award ceremony that evening, and a full slate of travel and projects in the weeks, months and years ahead.  His trademark smile in tack and the fortune of good health,  boundless energy and full-time Secret Service protection, Mr. Carter undoubtedly will continue to serve, lead and let his views be known; quite a man, quite a role model, not only for each of us but for the world.

A Turbulent Love Affair With Delta Airlines

Delta Airlines is an Atlanta institution.   There is nothing better than seeing a big, wide Delta jet when you are ready to return from an overseas trip.  That sight makes you feel you are partially home even before leaving foreign soil.  Delta can take you so many places around the world and we are thrilled that they are so active here at Hartsfield-Jackson.

But, on the flip side, there is something about Delta that makes me feel like they are always trying to stick it to us, no matter what.  Worse, it seems that Atlanta residents get hurt more than others with fares ($861 to fly roundtrip from here to Charleston, SC?).  Maybe it is just the price we pay for being a “hub”, but something about it doesn’t feel right especially as we share a hometown.

This week’s news from Delta was once again a mixed bag.  It was nice that they said our frequent flier miles would not expire, but, sort of like an Indian giver (I am not sure where that phrase comes from and I don’t mean to offend anyone) why should they have expired in the first place?  We earned them.  Delta was also credited with leading yet another fare increase, immediately matched by their large airline brethren, as they cope with rising fuel prices, crowded planes and rising travel demand.

To me, Delta is always the one airline that wants to gouge you just a little bit.  They seem to have people everywhere just looking for ways to hit you up for an extra fee here or there.  It costs you $75 each way to use your frequent flyer miles for a free trip.  That doesn’t make sense.  $150 is not free.  And don’t get me started on the change fee.  Southwest already has called them out on that; Richard Anderson, Delta’s CEO, must have been the role model for the big company attorney who tells the young man, “just put it on your credit card and stop complaining”.  And who has time to mention baggage fees, fees for booking on the phone, and fees I don’t even know about.

I also think those Delta people are watching us on the Internet when we look for fares.  How many times have you gotten a fare, gone to ask your wife if the times are good, and when you come back, your time has expired?  You do the same search again and presto, the fare has gone up $50 or $100 bucks and you just want to explode.  Maybe it just happens to me.

I want to really like Delta.  They survived bankruptcy and bought Northwest.  They employee many people in our community and they are a good corporate citizen.  They just need to work on showing us, the Atlanta traveling public, a little more love so we stop thinking they are always cheating us ever so subtly.  Now would be the time to do that before Southwest comes to town.  I’m just saying.

Mayor Reed and the “Pall” over Atlanta (his word, not mine)

I like Mayor Kasim Reed, though I only met him one time for a fleeting second.  He has a nice way about him on television, and I was rooting for him not to mess up when he was on “Meet The Press” last weekend.  He did not disappoint, and his directness and willingness to engage problems head on are winning characteristics in my book, no doubt.

Interestingly, I thought he made a startling admission about Atlanta in a Feb. 6th AJC article where he was quoted telling a group that “there’s a pall that over this town that is unacceptable” and “when you’re not trying to be the best you are declining.”  I appreciate his honesty, being a one-year Mayor just shaking off the light feathering he got from a well intended but botched ice storm response and facing difficult pension decisions, police brutality issues and all the rest.

You know, I agree with him about this “pall” thing.  Atlanta has lost its way over the past few years, and I would argue that the “pall” that over this town is self inflicted and requires deep introspection for us to get over it.  I think Atlanta has lost its heart. 

We really are two cities; the divide is not purely racial, it is not just the highway that divides our city, it is also economic.  We have great wealth and great poverty, a lively aquarium and deadly gangs, a wonderful airport and a broken school system.  We have dropping property values, massive foreclosures, and a growing homeless population like we have never seen before.  We have people who live in Buckhead who have no idea what goes on in the inner city.  We have remarkable people dedicating their lives to helping people who live in the inner city.  We have a Ying and Yang here in Atlanta that keeps us in our own little worlds and we are missing that piece that really unites us.

 In a small way, I thought the 13 and 3 Falcons were going to help address this issue, if just temporarily, but their unfortunate rapid implosion against the Packers quickly loosened some strings that were pulling people from all walks of life together.  We could have used a Super Bowl championship to rattle off this pall that hangs over us, but it wasn’t to be. 

But I have an idea that might just do the trick.  I know of a 95,000 square foot building that sits right directly in the heart of our city, at Peachtree and Pine streets (many of those who know me can see where this is going).  I and an incredibly talented and dedicated group of people have worked for more than a decade to turn this mammoth building into something all of Atlanta could be proud of.  We have not done a very good job explaining ourselves, our goals and objectives, mainly because we have been too busy caring for hundreds of vulnerable people every single night since 1998 (that is fast approach 5,000 nights of service, caring for an average of 500 people nightly, meaning that we, like McDonalds, housed, fed, loved and served more than 2.5 MILLION people during this time period. Amazing numbers if you really think about it). 

The other amazing thing has been the response of the City and its previous Mayors (before Mayor Reed mostly), the downtown business community especially Central Atlanta Progress, the all powerful Woodruff Foundation (who somehow saw this project as a problem and not an opportunity) and some in the media (yes, the AJC and even Cynthia Tucker before she fled the city) to think that we have done something incredibly terrible at this building.   All of this has culminated in a serious of massive lawsuits, depositions, crazy allegations, funding stoppages, and hostility that is unprecedented in the world of social service.

 I don’t believe this is Atlanta “trying to be the best” as the Mayor said.  This is Atlanta at its absolute worst.  So my idea is for our highly talented Mayor, who clearly has big, national ambition, to step up and lead us out of this mess.   This issue was not his doing, but he now has a golden opportunity at a time when we need him.  Yes, the City is a party to lawsuits, but you are the Mayor who takes challenges head on.  You are an African American man who should come see how hundreds of other African American Atlantans are trying to make it.  You have the chance to help make this city more than “shameless booster, collector of business headquarters, Olympic City” as the same AJC article said, you can make it a place with a heart, with a soul, and in the process, maybe the pall you cite will be lifted once and for all.

 (Blogger’s note: I served on the Board of the Metro-Atlanta Task Force for the Homeless for 25 years, and in the role as Board Chairman for 15 years.  I resigned in May, 2010, because of all the lawsuits, though I remain a huge supporter and advocate.)

Goodbye old friend, A.D.A.M.

Last week I completed the sale of my first company, A.D.A.M., Inc. to Ebix, Inc., in a transaction valued at over $90 million.  In Atlanta, it was a very quiet event as A.D.A.M. passed to new ownership.  We are most proud to be part of the Ebix team.  Robin and his colleagues have built a very impressive business, and the company is starting to get a strong following on Wall Street.  We hope that A.D.A.M., its products, the people that remain with the company, will continue to add great value in the years ahead.  Robin certainly recognized a strong and up and coming business and he took all the right steps to bring it into the Ebix family.  I know he will be a good steward of the assets we built at A.D.A.M., and I am excited to be a shareholder in his exciting company.

A.D.A.M. was started in 1990 by myself, Greg Swayne and John McClaugherty, with the close help of Ken Lipscomb and Dan Backus.  It really represented one of Atlanta’s first true technology companies.   The company’s claim to fame back then were the massive illustrations that we created of every single structure of the human body.  At first we did them by hand, and then eventually used Mac’s to create a full illustrated human body.   Viewable from all four sides, with different male and female version and different ethnic origins, the A.D.A.M. Dissectible Anatomy product was the coolest thing going.  People were totally captivated to see the inner working of the body, in full color, with pixel level recognition being able to name every single structure to the level required by a medical school student, and fully dissectible.  Some layers were over 100 structures deep.  It was an amazing combination of medical illustration innovation and desktop publishing technology, all taking advantage of the storage capacity of CD-ROM’s. 

The journey was quite a wild one.  It predated the Internet and then we found ourselves right in the middle of the Internet.  Along the way, we helped Jeff Arnold start WebMD also in Atlanta.  We also formed strong partnership with many different players, but the Addison Wesley Publishing company (now Pearson Publishing) was a key strategic partner for many years.  Over time we branched into consumer health information and became one of if not the largest provider of consumer health information in the world.  Thanks to a key minor acquisition that I made from the Mosby Publishing Company, we transformed A.D.A.M. into this awesome library of text based health content (the A.D.A.M. Medical Encyclopedia) combined with our awesome illustrations, animations, and an ever growing amount of content.  

We had many great people work at A.D.A.M. over the years.  I am proud to say that many of them have gone on to be entrepreneurs on their own or work in the technology field.  It was a great privilege to work with so many talented folks and in our small ways, we helped put Atlanta on the map as a technology hub.  A.D.A.M. went public in 1995 and had a crazy ride, with our stock price once reaching $0.25 and then reaching $40, and everthing in between. 

At the end, we built a highly profitable, recurring revenue business that makes us very proud.  Our customers are some of the finest medical institutions in the world.  Millions of people are making important health decisions based on our information.  Our brand, A.D.A.M., stand for something important.   I loved the phrase: A.D.A.M., the first name in health information.  It worked on so many levels.  I think I stole it from the people at PriceWaterhouseCoopers, the biggest name in accounting. 

I could go on and on.  I had a lot of fun a few years back talking to the A.D.A.M. employees about the company’s history, the A.D.A.M. and Eve models that we had once at the Consumer Electronics show, the laughs and hard work and accomplishments that we acheived.  A.D.A.M. was a great Atlanta success story.  While maybe not the biggest, we did well by doing good and I think did admirably for our investors, our customers, our community and our employees.   With that, I wish my old friend, A.D.A.M., well.  I don’t know if an illustrated human body can shed a tear, but it sure can bring a smile and a great sense of wonder to the likes of many.

Why it is hard to build a Facebook or Twitter in Atlanta

As one of the first companies in the country to recognize and embrace social media, I am asked why ThePort Network has not achieved a fraction of the financial success attributed to the Facebook, Twitter and LinkedIn and other social networking companies.  It is a fair question and the answer is mulitifacted.

Some answers relate to funding, business model and luck.  But an overriding thought comes down to this: all of those other businesses took the approach to build their user base first and worry about monetization second.  To do that, you need to have significant capital to purchase infrastructure to handle growing online traffic.  You need to have patient investors who are willing to look at very little revenue while growing expenses rapidly.  You need money to build some brand awareness to attract investors.   Basically, you need venture investors who are looking for big homeruns and are willing to commit millions to make that happen.

Compare that to self funded or angel funded ventures, which characterize most of the start ups in Atlanta.   Mine included.  If you are using your own money, or money from friends and family who trust you, it is incredibly hard to build a business that is not focused on acheiving revenues.   To drive revenues, you are forced to work with “early adopter” customers who can literally bankrupt your company as you try to be responsive to their ideas, many of which are not well thought out but they are paying so you scurry around and try to respond.  Contrast that to well funded venture back companies who don’t get pulled off course by early customers, who can just keep adding individual users to the service and simply focus on  improving core functionality.  “Grow the base first, monetize second” provides a simplicity and a focus that is not there for Atlanta start ups.  We  here lose time, focus and expend tremendous energy chasing dollars down every little opportunity while California venture backed companies are achieving huge audiences, brand recognition and raise even more money at continuously inflated valuations and many are just now focusing on monetizing. 

Please note that our Atlanta model has, can and will work.   We will continue to build substantial companies that produce great products, create profits and a good return for our investors and accomplish things that we are proud of.  We just are not going to build many companies who have valuations that start with a B.

In a New York Minute

(Blogger’s Note:  This incident happened to me on a quick overnight trip to New York in early December, 2010)

In a New York minute, it happened.
 
From the relative warmth of a taxi cab to standing on the cold, hard LaGuardia airport curbside, the magnitude of the screw up consumed me: where is it?  A personal pat down only the TSA could appreciate yielded nothing.  My wallet was gone along with medallion cab 2T58.  In it, my ID, my money, my credit cards, my migraine pills, my life in a microcosm.  Suddenly very alone, vulnerable, slightly hung over, at 5:54am with a restless stomach, I felt like a convict who just had the cell door closed on him for the first time, terrified.
 
My rapid fall from grace was influenced by New York City’s finest. In the dark confines of the taxi, paying by credit card for my taxi fare, a police car suddenly appears behind us with lights a flashing and siren screaming.  Waiting to sign my receipt being slowly pushed out from the all-in-one taxi meter/printer (quite a technology marvel), I must have put my wallet at my side so I could use two hands to sign the paper slip.  In the hustle to collect my bags, to be a good citizen and dutifully get out of the way of the cop car, I rushed out of the taxi only to suddenly realize that my wallet, with its black, slightly beat up leather camouflaged perfectly with the black vinyl of the taxi seat, would not be taking the return trip with me back to my home in Atlanta on this brutally cold December 8th, 2010, morning. 
 
The one good fortune, or so I thought, I had somehow held onto the flimsy credit card receipt of course instead of my precious wallet.  First a call to 911, followed by a call to 311, yielded a very nice, very thorough woman who meticulously took my information and gave me a case ID number.  All the while, the time is ticking for my 7am flight, the security line is growing, and the dozens of TSA uniform officers are unaware of the sob story they are about to hear from the man with no ID and little hope of ever leaving NY.
 
Figuring if I could make it here, I could make it anywhere, I step up to the first agent, boarding pass in hand (printed the day before, nice planning, Bob), I fell on the mercy of the court for some assistance.  Using “Can I please talk to a supervisor” to offset the “I’m sorry, I cannot do anything for you”, I positioned myself much to the delight of my fellow travelers immediately to a special position at the head of the line as walkie talkies flare and a miracle agent appeared ready to hear my story.  A short form later, a few questions about the name and birthday of a relative (note: it pays to remember your wife’s birthday), I was not only cleared but escorted by my new friend, Mr. Lucas of the TSA, to the very front of the security line.  Now how’s that for service!!!
 
My 7am flight had already closed out but the nice Airtran people put me on the 8:48.  With time to kill, but being in the rather strange position of having no money for coffee or newspapers, I began to feel vulnerable in ways I have never experienced, perhaps like the many homeless people I work with in Atlanta who live their lives exposed, with no money, ID, and the lack of respect that comes with that.  I adapted quickly, asking the nice Airtran man if by chance they had a $5 food voucher for extreme circumstances (they do NOT).   Rustling through the pockets of my winter raincoat that I only wear coming to the annual Taft Holiday party, the primary reason for this NY trip in the first place (hello, alumni office awards department), I pull out a folded, mangled $1 bill like a magician of some sort.  A bee line to the Au Bon Pain (which I was really having a morning full of), I announce to the lady that I need a cup of coffee for $1 and I would not be taking no for an answer.  She complied.
 
Besides the ordeal of getting my car out of the Atlanta airport parking with no ticket and no money (now I was dealing with the City of Atlanta vs. the City of New York), I did make it home and I am going to have to seriously evaluate if I can make it to next year’s Taft event or ever leave home again, period.

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